Dear readers,
Please attention on this Perodua service centre... If you send your car to dis service centre, kindly careful while they r driving your car for testing / parking for servicing... :<
I have sent my car to dis service centre for more than 2 yrs for every servicing... Finally, I found out that their service is such horrible to the customer when any incident made by THEM.
Last Fri, 21.11.2008, I was so unlucky to send my car for service, the mechanic drove my car after servicing for testing (which after every servicing they will do so...) who knows, they go stun without noticing there was another Myvi (MBQ lagi) parked bhind my car, n hit tht Myvi... My husband was shock n felt down when saw dis happen, so they promise to repair my car by tht day itself, without thinking we are inconvenient without the car whole day... Then, my husband called me to find a car n fetch him back from the service centre... when I reached there, I saw my car parking outside the service centre.. so I look c look c, it's juz a minor accident, so i walked inside to meet my husband n the clerk inside the office to ask for a letter which stated dis incident happened in the centre for my recording... My temperature increased in dis office.. I asked them when my car will be ready dis n tht.. they mentioned my car have sent for repairing.. (SHIT..still remember I mentioned, the car was parking outside still...) I told them my car still outside only they realised abt dis... nvm, then i asked for tht letter, the idiot old woman keep asking:"y need dis letter, y, y?? we promise will repair for u means will do... If not we wrote in the repair order for u tht's all, we not providing letter..." My temperature keep increasing dis time.. so I said :"if anything happen after i drove out from ur service centre, means I no return back for request re-do if the repairing not done wel..." she said :"anything u can drive back, we will check n re-do for u if our fault..." N she showed the irritating face to me n lazy to layan me n refuse to talk to me n talk to oths ppl... idiot.. so I start wf louder voice and asked :"Now is ur mechanics fault to drove my car and bang ppl's car.. then such service n voice to me when we requesting a simple letters only..." then she oso nv hirau me and call the workshop for asking when I can get my car la.. dis n tht... N I asked her the last more time.. if she still like dis, I alr planned to report... finally, she said:'if u wan the letter, i can't give u today, next week only u come n collect.." walaueh... terrible service or not???
Nvm, we left our car there then collect around 5pm, n i was not satisfied as my bumper very clearly saw still undone... so we complaint to another guy named PEH (dis one I saw the guy's name tag) then he said tmr we drove back for polish n see how izzit, if still like dis they will SEE HOW... so we r ok lo.. we juz sent back tmr lo...
Sat morning, we sent back to the service centre... and we find the guy lo... n he talk to us, n I again mentioned to him we need a letter which we requested ytd.. n today i come last, so it's impossible ask me to come next week for juz collect the letter... then again, dis is another idiot.. asking me:" Y Y?" then talked back like wht the idiot woman talked ytd.. n he is more idiot compare to the idiot woman.. he more rude to me n straight away walk away juz like dis without asking us wait or wht... so we saw him walk in n out n then drove another car out like dis.. i was damn hot this time n straight away walked inside the office n shout.... i asked all the idiots inside how wanna settle my car, ask me to come back juz standing outside see them working izzit... then i shout until they all terperanjat n kelam kabut pull all the responsible away.. now only the idiot Service Manager walked out n talk.. actually dis idiost service manager was all the while inside, he oso leaving us aside without doing anything... so, they keep mentioned the letter will prepare for u dis n tht.. then i straight away shout the idiot woman, the letter burn for u to drink... now pls settle my car, i no need anything from u all, i juz wanna faster run away from dis idiot service centre... then my husband was outside complaint n shout at the service manager for whole story... then finally dis guy, PEH come back n said wanna send for repairing dis n tht.. then we straight asked him to polish back, i don wan u all to do anything.. i no time for u all doing idiots things in front of me...
Then the guy drove my car away for polish.. but we waited for 1 hr still no return back.. so my husband walked to the office n asked, only they told us, ur car we drove back for repairing.. need 2hrs +.... me really wanna use chair to throw them.. y nv notified us earlier, until we walked to them n asked???? after 2hrs + we sitting there doing nothing but wait... then my car come back.. tht idiot's guy was driving.. he drove fast n turn in to the service centre n emergency brake which I can see my whole car moving.. then I straight away walked out without seeing their face n go to the car.... my husband said still not done, need to do again next Fri... I told my husband.. pretend we r bad luck to come for dis service centre.. don waste anybody's time for dis matter.. no need to send back... ;<
Dear all... can u see how's the service to us when they done wrong... I'm not asking them for change the whole new bumper for me leh... izzit we r too much??? They r still not concious after dis matter, still such rude service to us... wht for we wanna pay for the return with heart attack?? N they even nv apologize to us until we make noise second day...
So, make u own decision to send your car to this service centre, if still choose with your own risk... ;<
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